1. Introduction

These Terms & Conditions explain how we will work together during your CBT sessions with Arogya CBT. Please read them carefully. By beginning therapy, you confirm that you understand and agree to these terms.

CBT is a collaborative therapy, and your openness and honesty are essential for meaningful progress. You are always encouraged to ask questions and express concerns throughout the process.

2. Assessment Sessions

2.1. Our initial one or two sessions will focus on understanding the concerns that brought you to therapy.
2.2. We will explore when the difficulties began, how they affect you, and any previous or current treatments.
2.3. Together we will agree on your therapy goals and decide whether CBT with me is the right fit for you.
2.4. You are under no obligation to continue beyond the assessment phase.

3. Number of Sessions and Treatment Plan

3.1. If we agree to begin therapy, I will offer an initial block of 6 sessions.
3.2. We will review your progress every 6 sessions and adjust the number of sessions as needed.
3.3. You may end therapy at any time without extra cost.

4. Session Length and Timing

4.1. Sessions last approximately 50–60 minutes.
4.2. Longer or shorter sessions may be arranged if clinically helpful.
4.3. If you arrive late, the session will still end at the scheduled time.

5. Location of Sessions

All sessions will begin online initially using a secure platform.
If, later in therapy, a change in location or format would be clinically useful, we will discuss and agree this in advance.

6. Therapist Availability and Cancellations

6.1. I will give at least two weeks’ notice for planned holidays.
6.2. If I need to cancel due to illness or unforeseen circumstances, I will notify you as soon as possible and offer an alternative appointment.

7. Fees and Payments

7.1. The cost per 50-minute session is £55.
7.2. A block of 6 sessions is £330, payable in full before the first session.
7.3. Fees may vary if a longer or shorter therapeutic session is agreed upon.

8. Refund Policy

8.1. Payments for individual sessions and block bookings are non-refundable, including cancellations or missed sessions by you.

9. Payment Terms

9.1. Payment must be made before each session via bank transfer.
9.2. Sessions cannot go ahead if the full payment has not been received.

10. Materials

10.1. Written materials provided by me are included in the session fee.
10.2. Books or external resources are not included, although many are available through public libraries.

12. Failure to Pay

12.1. If payments are not made according to the agreed terms, I may need to end therapy.

Confidentiality, Supervision, and Clinical Records

13. Confidentiality

13.1. Everything you share in therapy will be kept safe, private, and confidential.
13.2. All physical notes are stored in a locked and secure location, and all digital records are stored in a secure, encrypted database.
13.3. Confidentiality is only broken if required by law or if there is a risk of harm to you or others.

14. Clinical Supervision

14.1. To ensure safe and ethical practice, I may discuss your case (without identifying details) with a clinical supervisor.
14.2. Supervisors are also bound by strict confidentiality and professional standards.

15. Session Recordings

15.1. Sessions may be audio recorded only with your consent.
15.2. Recordings are used solely for clinical supervision and are destroyed when therapy ends.

16. Note Keeping

16.1. I take notes during or after sessions and store them securely in accordance with the Data Protection Act (2018) and GDPR.
16.2. You may request to view your notes at any time.

17. Access to Clinical Notes

17.1. Clinical notes may be shared only if ordered by a court. If this occurs, you will be informed.

18. Limits to Confidentiality

18.1. Confidentiality may need to be broken if:

• There is a risk of harm to yourself or others

• Safeguarding concerns arise

• There is involvement in illegal activity

• There is risk to a vulnerable adult
  18.2. Wherever possible, I will discuss this with you beforehand.

The Therapeutic Relationship and Ending Therapy

20. The Nature of CBT

20.1. CBT can be challenging or emotionally difficult at times. This is part of the therapeutic process.
20.2. You are encouraged to share openly if tasks or parts of therapy feel difficult.
20.3. We will regularly review your progress and overall experience of therapy.

21. Concerns or Complaints

21.1. If you feel unsure or unhappy with your treatment, please raise this during our sessions.
21.2. If an issue cannot be resolved, you may contact me through the company email: info@arogyacbt.com.

22. Contact Outside Sessions

22.1. You may contact me by email between sessions. Responses may not be immediate.
22.2. I do not provide emergency support.
22.3. For urgent help, contact your GP, NHS 111, A&E, or emergency services.

23. Social Media

23.1. I cannot connect with clients on personal social media.
23.2. You may follow the business page, but I will not follow clients back.

24. Ending Therapy

24.1. We will discuss the ending of therapy in advance and plan for relapse prevention and continued wellbeing.

25. Therapist Unavailability

25.1. I will not end therapy abruptly unless unavoidable.
25.2. If I become unable to continue therapy, I will arrange alternative support for you.

26. Behaviour and Safety

26.1. Abuse, threats, or violence will end therapy immediately.
26.2. Sessions cannot take place if you attend under the influence of alcohol or non-prescription drugs.